Privacy Policy
Last Updated: July 2026. How we protect, store, and utilize your personal information.
At Afriella, operated by Afriella Limited, we value your privacy and are committed to protecting your personal data. This Privacy Policy details how we collect, use, and safeguard your details when you interact with our e-commerce platform across our Web and Mobile applications.
1. Information We Collect
We collect information to process your orders and provide a premium shopping experience:
- Account Registration: Name, email address, contact phone number, and account passwords.
- Checkout Information: Shipping address, delivery zone details, phone numbers for Mobile Money payments, and order selections.
- Device Data: IP addresses, browser types, mobile device identifiers, and platform usage metrics.
2. Data Protection & Security
Your data is stored and secured using the Appwrite backend infrastructure, providing enterprise-grade encryption during transfer and storage. Payment information (such as Mobile Money authorization codes) is handled securely by certified third-party payment gateways and is never stored on our servers.
3. Third-Party Sharing & Cookies
We do not sell or rent customer data to third-party marketers. We only share information with logistical partners (e.g., local delivery runners) to fulfill deliveries. We use cookie technology to manage shopping carts, maintain login sessions, and optimize website speed and performance.